Year 2024 , Volume 13, Issue 1, Part 1 Year 2024 , Volume  13, Issue 1, Part 1
1Core Job Knowledge and Remote Work: The Impact of COVID-19
STUART NAPSHIN, GRAHAM LOWMAN, RONNY RICHARDSON, MARK HIATT and MAX NORTH
Pages: 1-15
Details (112)
At the core of higher education is the creation, transmission, and execution of a knowledge-based mission. The emergence of COVID-19 forced universities to transition to remote and online operations. However, not all jobs can be performed equally and effectively. Key differences between tacit and explicit knowledge embedded within different higher education jobs are likely to underline performance variations. As education administration and leadership seeks to engage their stakeholders in online formats across diverse jobs, a deeper understanding of the impact of tacit and explicit knowledge jobs on employee performance and impact is important. A mixed methods approach was used to compare the impact of the remote transition on core explicit and tacit knowledge jobs. A behavioral knowledge scale reported results consistent with face validity group selection. Open-ended survey responses were analyzed for thematic trends. The explicit group was more productive and confident in their ability to perform their jobs remotely. The tacit group was less confident and productive. The tacit group was more impacted by issues involving work/life relationships, social connection, and stress. These findings suggest that a more nuanced approach to remote operations and additional leadership support based upon job knowledge characteristics is needed for education administration and leadership.
Keywords: Core Job Knowledge, Remote Work, COVID-19.
2Investigating the Role of Compliance in Identity and Access Management
OMER ELTAYEB OMER ELTAYEB
Pages: 16-27
Details (88)
This study explores the crucial part that compliance plays in the field of identity and access management (IAM), as well as the methods for putting IAM systems into place in an efficient manner. IAM is a crucial component of modern enterprises since it supports digitization, improves security management, and ensures compliance with regulations. However, it is normal for businesses to face significant obstacles when attempting to use IAM solutions. The emphasis in the current discussion on IAM frequently shifts from strategic considerations to operational ones, pushing the latter to the margins. Organizations are forced to deal with growing internal and external vulnerabilities and threats while also trying to stay within budgetary and resource restrictions. Strategic decision-makers, such as chief information officers and security officers, are forced by this circumstance to make thoughtful judgments about which investment programs to prioritize. IAM investments significantly impact a wide range of strategic goals, including security, agility, assurance, productivity, compliance, and empowerment. Our preliminary findings highlight the importance of compliance-driven IAM methods in contemporary businesses. Therefore, a review is conducted using PRISMA guidelines with an emphasis on the ramifications and developments in the world. The main aim of this research is to help firms implement effective IAM strategies that not only strengthen security and regulatory conformity but also match with more general strategy goals by examining the synergy between compliance and IAM.
Keywords: Identity and Access Management, Compliance, Investment Prioritization, Economic Modeling, Corporate Operations, Enterprise Security.
3Teaching Digital Skills as a Competence for 21st Century in Developing Countries-Kepler Case Study
JEAN BAPTISTE UKWIZABIGIRA, JOSELYNE ISHIMWE, JEAN PIERRE AKINGENEYE and PIERRE CLEMENT CYEMEZO
Pages: 28-39
Details (90)
Navigating today’s workplace environment requires being competent in digital skills as the world we live in is technology-driven. Digital skills have become a must-have in all careers to become successful in the workplace. Developing countries are still struggling to adopt digital skills that are of essence in today’s workplace requirement. This paper used current data for teaching ICT skills at Kepler College in an effort to contribute to effective teaching strategies to equip today’s learners with digital skills. It dug deeper using a holistic approach to fully understand factors contributing to effective skills mastery and connected dots to different indicators affecting teaching digital skills. It investigated effective strategies to improve the digital competence of learners. It contributes to effective teaching strategies and provides inputs to educators, governments, and other policymakers working toward achieving the SDG of creating global digital literate communities on how to effectively incorporate digital skills competence in the curriculum.
Keywords: Teaching, Digital Skills, Competence, 21st Century, Developing Countries.
4Factors Affecting the Effectiveness of Online Payment Transactions Using Gcash
JUNE C. DOHILAG, JEFFERSON A. BALUCAN, SOPHIA NATHALIE R. MARI and FARA LOREN N. MOSQUERA
Pages: 40-45
Details (73)
Gcash is the popular mobile wallet and financial services app in the Philippines, comes with several potential problems that users should be aware of. The purpose of this study is to look at the factors affecting the effectiveness of online payment transactions using Gcash, with a particular emphasis on understanding the increased security, convenience, and efficiency that digital payments provide. Using a correlational descriptive design and drawing on Fred Davis's Technology Acceptance Model (TAM), the study methodically analyzed data using a variety of statistical tools such as frequency and percentage, weighted mean, t-test, f-test, and correlational analysis. The survey included 100 St. Michael’s College students as respondents using the likert-scale instrument, and it revealed that Gcash is mostly used for online payments because to its well-known security features, which appeal to the student demographic. It is found that Gcash is viewed as a convenient and secure payment mechanism, underlining its importance, particularly among students. The recommendations emphasize the need of promoting the benefits of Gcash through social media advertising and influencer marketing, with a focus on transparent and safe transactions to create trust in consumers. The study further encourages future researchers to do comparative research, using this work as a starting point for investigating comparable topics in the field of digital payment systems.
Keywords: Gcash, Mobile Payment Transactions, Perceived Usefulness.
5Evidencing the Relationship between Self-image Congruency and Consumers Purchase Intentions: The Moderating Role of Product Conspicuousness
NEELAM AKBAR MARWAT, GUL GHUTAI and MUHAMMAD TARIQ YOUSAFZAI
Pages: 46-58
Details (90)
This research aims to identify the relationship between self-image congruity and consumer purchase intentions with a moderating role of product conspicuousness in the context of a developing country. The purpose was to explore an interactive typology using self-image congruity as its locus and then identify the usefulness of this typology in predicting consumer purchase intentions in the context of district Swat Khyber-Pakhtunkhwa (KPK), Pakistan. Structural equation modelling was employed to investigate the connection between self-image congruity and variations in consumer purchase intention for two different types of products including highly conspicuous branded apparel and non-branded generic fabric with low conspicuousness. The findings revealed a significant and positive relationship between self-image congruity and consumer purchase intentions. Moreover, product consciousness moderates the relationship between self-image congruity and consumer purchase intentions. The study contributes to managerial practice as the results give useful insight on the relevance of symbolism and social approval traits in positioning the brand image that can guide in designing customized communications according to the self-image of their target market.
Keywords: Self-image Congruity Theory, Product Conspicuousness, Quantitative Study, Structural Equation Modeling.

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