Year 2019 , Volume  8, Issue 2, Part 1
1An Effective Models for Organizational Change in Bureau Veritas, London: Case Study
KATERINA BOCKOVA, KAROLINA LACHI KOLAROVA and DANIEL LAJCIN
Pages: 137-157
Details (120)
In the fast moving globalized world, we are living in; change has become a must for organizations to drive their success and keep existing. Many authors have defined various definitions and methods how to manage organizational change; however the success rate for significant organizational change is quite low, only 30% of all change initiatives are successful, this is a meagre number. This paper is focused on successful models for organizational change. The research was focused on to analyse organizational change to establish: Provide a review and summary. Deliver an analysis. Develop measures of successful change. Verify the underlining factors. For that reason, the research was designed to use a combination of a qualitative and quantitative approach to collect data using surveys and personal interviews. The paper explores some of the common models that organisations adopt when implementing organisational change. Whilst organisations can (and often do) implement change without referencing any established model we wanted to improve our understanding of the key aspects that are important to ensure were in place before implementing an effective change project.
Keywords: Organizational Change, Organizational Change Model, Project.
2The Role of the Blue Ocean Strategy in Achieving a Competitive Advantage: An Empirical Study on Al - Rajhi Bank - KSA
HANY ALY SHARED
Pages: 158-169
Details (108)
The aim of this research is to identify the extent to which the banking sector in Saudi Arabia has adopted the strategy of the Blue Ocean in enhancing competitive advantage. The study measured the effect of the blue ocean strategy dimensions (Eliminate, Reduce, Raise, Create) on competitive advantage. The research collected 96 surveys from employees from Al Rajhi Bank in Riyadh. The results of the factor analysis showed that the strategy of the Blue Ocean affects competitive advantage. The regression analysis also showed a significant correlation between the dimensions of the Blue Ocean strategy and competitive advantage.
Keywords: Blue Ocean Strategy, Competitive Advantage, Al - Rajhi Bank, Eliminate, Reduce, Raise, Create.
3A Study on Customer Satisfaction in FMCG Sector with Select Hypermarkets in Riyadh City Kingdom of Saudi Arabia.
SAYED MOIZUDDIN
Pages: 170-178
Details (100)
A study on Customer Satisfaction in the FMCG sector with select Hypermarkets in Riyadh city was conducted with primary research. Customers and consumers have always perceived the level of satisfaction in FMCG in retail sectors; this study covers attributes of satisfaction related to Service quality, pricing policies, location, and Physical facilities. Under this study, a survey was conducted with a selection of four big supermarkets in the Riyadh region. The first objective of this research to understand the factors of customer satisfaction in the FMCG sector. This study is an attempt to analyse what the influencing factors on customer satisfaction are. The second objective of this research is to analyse which factors are affecting customer satisfaction. In order to achieve strong results methodology adopted from the secondary and primary source, and the primary source of information has been collected from the sample respondents with the help of a structured questionnaire. For this, data were collected by taking 128 sample respondents. The study has certain limitations i-The present study of customer satisfaction on FMCG sectors with select hypermarkets in Riyadh region with 128 respondents only. ii- The research has done in the FMCG retail sector & data was gathered from four different select FMCG retail companies in Riyadh city. After analysis, this study concludes that excellent products & services, they need to attain a high level of customer’s satisfaction. In a practically identify the poor product quality and services, as well as poor physical facilities, connect to poor customer satisfaction, in order to reach competitive advantage in FMCG retail sector customer satisfaction is highest acceptable and need continuous improvement.
Keywords: Customer Satisfaction, Service Quality, Service Facility, FMCG.
4ADKAR Model in Change Management
HOVHANNES ANGTYAN
Pages: 179-182
Details (90)
Any successful change begins by answering one of the basic questions about change: Why? It is human nature to want to understand the reasoning behind an action or a required change. Change is often hard, complicated and complex process. Leading successful change in other people and across whole organizations requires new things and new tools. The ADKAR model is a valuable framework for organizational leaders, change managers and project managers to effectively lead a wide variety of changes. The lens of ADKAR reveals both key concepts that influence successful change actionable insights for implementing these concepts.
Keywords: ADKAR Model, Change, Organizational Change, Awareness, Desire, Knowledge, Ability, Reinforcement.
5Effect of Labor Turnover on Productivity In Health Institutions In Khulais Governorate - Makkah
ALI AHMED ALI AHMED
Pages: 183-191
Details (93)
This study was conducted in the province of Khulais Emirate of Mecca in Saudi Arabia. A case study applied to the health institutions in the province in order to study the impact of the rotation of employment on productivity in health institutions where the researcher used the descriptive analytical method, which is the scientific method that meets the purposes of the study. This method depends on the study of reality as it is on the ground and expressed in quantity and quality. In order to achieve the objectives of the study, the data were analyzed in the SPSS program. The rate of labor turnover greatly affects productivity in health institutions in Khulais governorate. Where the study sought to answer the questions related to the problem of the study: Is the increase or decrease in the rate of turnover of labor affects the productivity in the health institutions in the province of Khulais? Are there positive or negative effects of labor turnover on productivity? How many and what kind of human resources are required to work in the facility? The study aims to test the following hypotheses: Employment turnover significantly affects productivity in health institutions in Khulais governorate. There are differences, which are statistically significant at the level of the function (0.05 = α) regarding the turnover of employment in health institutions in Khulais governorate attributed to the study variables. Differences were statistically significant at the level of function (0.05 = α) around the level of productivity in health institutions in Khulais governorate attributed to the study variables. There is a statistically significant relationship between turnover and productivity.
Keywords: Employment Turnover, Productivity, Human Resources, Health Institutions.
6The Financial Impact of Revising Pakistans Gasoline Specification from 87 to 92 Research Octane Number
MUHAMMAD FAHAD KHAN, AWAIS REHMAN and NAWAR KHAN
Pages: 192-197
Details (117)
Petrol is a component having high energy of combustion. The product is produced from naphtha a raw  material to produce gasoline, Industrial Technologies Program (2006). In terms of PSQCA (Pakistan standard of quality control authority) it is known as Premium (unleaded) Motor Gasoline (PMG). The product is use in electricity generators, two wheelers, three wheelers (auto rickshaw), motor cars and heavy vehicles all around the country. The vehicular contribution for consumption of petrol is analysed by analysts where they believe that “the share of motorbikes (two wheelers) in the overall consumption of petrol in the country is over 55 per cent”, Aamir Shafaat Khan (2017). The specification for research octane number (RON) of gasoline was revised from 87 RON to 92 RON during financial year 2016-17. For being a major consumer of total gasoline sale, the study is carried out to find the economical impact of consuming 92 RON gasolines instead of 87 RON in two wheelers & three wheelers.
Keywords: Petrol, Prices, Octane Number, Impact.
7Research on Consumers Brand Loyalty towards Paint Products in Vietnam
YI HSU and THI MY HANH TRIEU
Pages: 198-209
Details (93)
Recent years in Vietnam, the race in the paint market between domestic products and imported products is always stressful. This study aimed on learning the components that have an impact on the consumption of paint commodity in Viet Nam. These are the concern level of consumers, functional value of products, social value of products, price matching and the brand belief of consumers, customer satisfaction and customer commitment. Besides, few studies that explore the attitude, trend, complaint behaviors, and rejection competitors’ products of the consuming paints in Viet Nam and all of the hypotheses were analyzed by confirmatory factor analysis in LISREL 8.8. Finally, the final results show that half of the hypotheses are rejected but the elevated value of research is to supply a research process that can be applied to other specific merchandise.
Keywords: Paint products, Paint-Printing Ink Industry, Brand Loyalty, Consumer, Viet Nam, LISREL.
8The Roles of Saudis Human Resources Management as Strategic Business Partner: Toward Accomplishing the Saudis 2030 Vision
ABDULRAHMAN, ALI ALHAZEMI
Pages: 210-218
Details (98)
The general objective of this article was to identify factors that influence effective strategic planning process in Saudi Arabia organizations. It examined carefully the critical factors that influence strategic planning in Saudi Arabia and why organizations must plan for the future to remain relevant in the new Saudi business environment. This will be accomplished by aligning the organization strategic plan with the 2030 Saudi vision and mission. The article explores the connection between Saudi strategic plans with organization structure, organizational culture, leadership and human resources in Saudi Arabia. This paper specifically analyses the factors that influence strategic planning in Saudi Arabia and recommendations that can be employed in order to have a fruitful implementation of strategic planning in the organizations in Saudi Arabia. The recommendations will also address the gaps that have been identified in this paper.
Keywords: 2030 Saudi Vision, Saudi Strategic Planning, Saudis Organization Structure, Saudis Organizational Culture, Saudis Human Resource.
9Exploring the Relationship Between Work-Family Enrichment and Constructive Deviance: Applying Social Exchange Theory (SET)
NASREEN SOHAIL KHAN and SAMEERA ABDUL REHMAN
Pages: 219-228
Details (93)
This research study examined the relationship between work-family enrichment and constructive deviance. It is one of the few empirical studies which test whether individuals indulge in constructive deviance as an outcome of work-family enrichment. Additionally, researchers have investigated if the hypothesized relationship is mediated by felt obligation. Data were collected from 197 respondents employed at educational institutes in the United Arab Emirates. The analysis revealed a direct and positive relationship between work-family enrichment and constructive deviance. A partial mediation by felt obligation indicates that when employees experience that they are able to balance their work and family roles effectively, they reciprocate by indulging in behaviors which are beneficial for the organization. This mechanism is explained through the mediating role by felt obligation. Using a structural equation model study hypotheses were tested. Partial mediation by felt obligation was established based upon model fit indices and indirect path results. Findings of this study are unique as it attempts to unravel the underlying mechanism of how to work-family enrichment results in constructive deviance. This paper is a significant contribution to existing literature and extends further the conceptual knowledge of the constructs. This research offers valuable insight for organizations which is helpful in identifying and promoting positive behaviors among its employees.
Keywords: Work-Family Enrichment (WFE), Constructive Deviance (CD), Social Exchange Theory (SET), Felt Obligation (FE).
10The Structural Model For Festival Marketing in Case of Danshig Naadam & Tsam Dance Festival
YI HSU and UNURZUL SANJAAJAMTS
Pages: 229-239
Details (99)
In 2015 Mongolia revived old traditional religious festival, and had started to celebrate Danshig Nadaam festival every beginning of August since then and it is main reason of the growth of tourist number. But until now Danshig Naadam festival does not have enough influence on Mongolian economic growth. And also Mongolian Government is planning to increase the number of tourists up to 2 million by 2025, in other words, it has to be increased by 2.8 times. But annual growth is only around 16.6%, and without solution to attract more tourist there is very low chance reaching the desired numbers at this pace. Thus it is essential to organize festivals with high quality by creating new cultural products which is interesting to tourists. This paper aimed to analyze factors influencing on traditional festival marketing and propose solution to improve Danshig religious festival marketing. Questionnaire was taken from 108 respondents who live in Taiwan. The analysis was done by LISREL 8.8. The results showed that topic and program of festival, content of festival positively impact on festival marketing, but city marketing, cultural quality presentation, service planning don’t have significant influence on festival marketing, activity experience has negative impact on festival marketing.
Keywords: Danshig, Tsam Dance, Confirmatory Factor Analysis.
11An Impact of Japan and Korea Exchange Rate Volatilities in Southeast Asia Two Exchange Rate Markets: Empirical Study of Thailand and Philippine Countries
YAO-CHENG TSAI and WANN-JYI HORNG
Pages: 240-247
Details (71)
The empirical results show that the dynamic conditional correlation (DCC) and the bivariate AIGARCH (1,1) model is appropriate in evaluating the relationship of the Thailand’s and the Philippine’s exchange rate markets. The empirical result also indicates that the Thailand’s and the Philippine’s exchange rate markets is a positive relation. The average estimation value of correlation coefficient equals to 0.4005, which implies that the two exchange rate markets is synchronized influence. Besides, the empirical result also shows that the Thailand’s and the Philippine’s exchange rate markets have an asymmetrical effect. The return volatility of the Thailand and the Philippine exchange rate markets receives the influence of the positive and negative values of the Japan and the Korea exchange rate volatilities. Under the good news of Japan and Korea Exchange rate markets, the empirical result also shows that the Thailand and the Philippine exchange rate markets can reduce the fixed variation risk.
Keywords: Exchange Rate, Asymmetric Effect, IGARCH Model, AIGARCH Model.
12Legal Research of the Indigenous People Status Related To Access and Benefit Sharing the Utilization of Genetic Resources Traditional Knowledge and Cultural Expression Traditional In Indonesia According To the Regulation in Indonesia
CHRISTIAN ANDERSEN and DINDA NOVELIA ASEFA
Pages: 248-253
Details (60)
The role of the community in the management of genetic resources and traditional knowledge, folklorecultural expression (GRTKF) as part of the source of creative industry in Indonesia has lack acknowledge and protected enough. The role of the community that uses and do the development of genetic resources armed with traditional knowledge actually give rise to a consequence law the Intellectual Property (IP). Indonesian has not yet been fully aware of it vital role of traditional community as a legal law entity subject and their traditional knowledge, because until now there are also still a lot of debate that which IP classification area that really should protect traditional knowledge. The role of the community continues to be given priority because the people residing in conservation area are people who have for years inhabiting the region. For Indonesian national interests we absolutely need to give IP Law protection of genetic resources and it is the responsibility of the joint between the government and the community to make further formulation deeper in such cases. With IP protection for the development of genetic resources, it is also can give benefits and opportunities since the enhance of database able, integrated and update. It is to clarify IP Law protection against genetic resources earmarked avoid theft ideas and traditional knowledge owned by the traditional community. Legal relations between government, indigenous people (traditional community) and investors should be firmly stated with the implementation of from a related to the GRTKF.
Keywords: GRTKF, Indigenous People, and IP Law.